Shipping 

Immediately after you place an order on our website, you'll receive an order confirmation to the email address you submitted with your order.

 

Your order will be shipped 3-7 business days after your order is placed. Once it's sent, you'll receive a shipping confirmation email with your tracking number and a link to check on the status of it. US orders will be sent via USPS or UPS and international orders will be sent via DHL. 

Returns 

U.S. ONLY: Please email CONTACT@INSTINCT-BRAND.COM to request a return. Returns must be requested within 7 days of receiving your order. As our pieces are all handmade 1/1 garments, we offer limited returns. Please refer to product descriptions for specific details regarding size, fit, and other garment details to ensure that the piece will be right for you. If an order is returned to Instinct, the garments will be inspected, and a full refund will be issued if the garment is in its original condition. If the garments show signs of wear, only a partial refund may be issued. 

SIZING

All INSTINCT BRAND garments are genderless. Following Drop One, we will be extending to an inclusive, fuller size range.